Before Order

​1.

We will deliver original illustrations drawn with a pen and colored pencils.

​2.

What we provide is not a faithful reproduction of the photography, but a deformed whole body illustration which is in the plain white background. Please check the sample drawings on the previous page.

​3.

It is a one-shot drawing without rough or correction, so if you have a clear idea of the drawing, please share it with us at the hearing.

​4.

The production period is basically 2 weeks. *If we are busy, it may take about 3 weeks, but in that case we will contact you. 

​5.

Please understand that we cannot draw fraud / criminal acts, requests that violate public order and morals, or things that infringe copyright. (Copyrighted characters and celebrities are not accepted) *We will create portraits on the premise that you have the permission of the copyright owner and the person himself / herself.

​6.

Please check our Terms and Condition for RETURNS, EXCHANGES, COPYRIGHTS and other policies.

​Order Steps

​1.

Please decide the paper size.

There are two sizes, S(133 x 86mm) and M(210 x 148mm). Subjects can be drawn up to 3 people in S size and up to 5 people in M size (including animals). If you want more than 6 people / animals, please select at the order form.

​2.

Please fill in the customer informations on the order form and send. Click the button at the bottom of the screen to proceed.

​3.

We will do a simple hearing about the drawing subject by e-mail.

​4.

After that, we will send you an e-mail for payment only, so please follow the procedure.

Please note that we only accept credit card payments. (Compatible brands: VISA, mastercard, AMERICAN EXPRESS, JCB, Diners Club INTERNATIONAL, and DISCOVER)

​5.

​6.

After the drawing is done, we will wrap it in the original wrapping paper and deliver it by international mail service.

After confirming payment, production will start. The production period is basically two weeks.

About Shipping

We ship internationally. As soon as we receive your order, we will inform you about the shipping fee and the delivery time. Please note that national holidays and holiday periods, the number of shipping days will take a little bit longer.

Current Situation / About COVID-19

Due to the global spread of the COVID-19 infection, measures such as suspension of acceptance of international mail may be taken in each country / region, so shipping may not be possible depending on the region. Even in areas where deliveries are possible, delivery may be delayed due to worldwide flight reductions. We will contact you regarding delivery issues etc. Please be sure to write the country name on the order form. We hope that the virus will converge as soon as possible and that we can deliver our illustrations to many countries and many people in the near future.

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Copyright © 2015 mio.matsumoto. All rights reserved.